FAQs

TOKEN

Why haven't I received a token after applying?

After applying for a free token, please check your registered email inbox. If you can't find it there, please also check your spam folder. If you still haven't received it, please contact us at our service email service@undressbae.com

How can I obtain a free token?

For first-time email account registrations, you will receive a one-week free trial along with 5 free points, which can be used for our "clothing change experience." Alternatively, you can earn free points by referring friends. If you're not a first-time registrant, follow our social media for chances to win free tokens ranging from 20 to 50 points in our periodic giveaway events. Don't miss out!

How to Earn Free Points?

Daily Check-in:
Log in daily to earn 5 free points. If you check in for seven consecutive days, you will receive a special reward of 30 points. Over seven days, you can earn a total of 60 points.
Purchase Partner Packages:
By purchasing partner QFoto-AI's product packages, you can receive corresponding free points to use in Grey's Secret Room (referred to as GSR). For example, purchasing a Basic membership from our partner QFoto-AI grants you 50 free points for use on GSR, a Premium membership grants 350 free points, and a Premium Plus membership grants 800 free points.

MEMBERSHIP

Membership Level Upgrades

Apply for a Free Token and Continue Daily Check-ins:
To achieve Free membership, simply apply for a free token on our site. If the free token is used to check in for 10 consecutive days, you will be upgraded to Basic membership; 30 consecutive days will upgrade you to Premium; and more than 60 consecutive days will upgrade you to Premium Plus. If you miss a day, the count will reset.
Time zone based on UTC+8. Check-in resets daily at 00:00.
Purchase Partner Packages:
Purchasing partner QFoto-AI’s product packages not only grants you free points but also directly upgrades your membership. For instance, purchasing the QFoto-AI Basic plan upgrades you to GSR Basic; the Premium plan upgrades you to GSR Premium; and the Premium Plus plan upgrades you to GSR Premium Plus.

What's the Difference Between Membership Levels?

Free Membership: Allows basic image creation (clothing/face swaps).
Basic Membership: Grants access to basic image creation and Multi-Creation preset galleries.
Premium Membership: Grants full access to all site features.
Premium Plus Membership: Grants full access to all features, along with Premier Access, which fast-tracks image creation.

Membership Expiration

Membership Duration:
Free membership is permanent. From the moment of upgrade, Basic membership lasts 10 days, Premium lasts 30 days, and Premium Plus lasts 60 days.
How to Maintain Membership:
Users can continue upgrading/maintaining their membership by checking in daily during their membership period or purchasing partner packages as outlined in the "Membership Level Upgrades" section.

OPERATIONAL ISSUES

What difficulties might I encounter during operation?

1. Video - Face Swapping

[Custom Video Specifications] Ensure that the faces to be swapped in your custom video meet specific criteria. We recommend that the face to be swapped is clear and unobstructed in the first frame to avoid incomplete facial features or obstructions that could affect system recognition. Additionally, for optimal results, ensure a minimum resolution of 720p.

[Face Swapping Photo Specifications] Confirm that facial features are unobstructed, avoiding items like masks or thick strands of hair covering the face. Match the resolution as closely as possible to the video for the best face-swapping effect.

2. Image - Clothing Change

[Photo File Specifications] Optimal results are achieved when the entire body shape is clearly visible, avoiding heavy clothing or obstructions. Such factors can affect the effectiveness of image generation.

Moreover, glasses may also cause the result to flicker and disappear intermittently in the image, resulting in outcomes that may not meet expectations.

Can I perform video/image face swapping if my image material contains masks/mosaics?

Yes, you can perform face swapping even if your image material contains masks/mosaics. Here's how:

Go to [AI Image] > [Anziehen / Ausziehen] > Upload Image > Choose "inpaint" button > Inpaint and remove the mask / mosaic from the image > Generate the image.

After removing the mask/mosaic, proceed to our [Face Swap] feature, upload the generated image, and obtain the desired result.

If you have further questions or need detailed explanations, you can refer to our blog for more comprehensive information.

Why am I seeing a Warning Notice when generating images? What should I do?

This is to remind all users to use our products legally and maintain a positive platform environment. We encourage users to ensure their uploaded images are legal and safe.

Why do generated images now have a watermark?

This is to prevent misuse of the site for creating counterfeit images and to protect other users' rights. The watermark is added for these reasons.

ACCOUNT AND CONTENT SECURITY

Will my account and content be protected?

Yes, we do not record any content related to the files you upload. Once the files are generated, only you can use and download them. Please note that ownership and usage rights of generated files belong solely to the user. We advise users to exercise caution in their usage. In the event of any copyright infringement or illegal use of generated files, our company will not intervene or take responsibility.

ABOUT US

What is Grey's Secret Room?

Grey's Secret Room is a generative AI platform that harnesses cutting-edge AI technology to offer services such as image clothing change, clothes remover tool, image face swapping, video face swapping. Our mission is to provide a creative platform for intuitive and convenient AI usage in creation, design work, and entertainment.

What are the recent plans for Grey's Secret Room?

We are evaluating whether to offer the AI technology on our site for free. Details will be announced separately. Stay tuned!

The site retains the final interpretation rights. Any changes or updates to policies will be announced.

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